Shipping and Return Policies

Free Standard Shipping

Aurum is pleased to offer you complimentary Standard shipping and returns on all orders, with no minimum order value. All of our orders are delivered in a custom box, perfect for gift giving. 

If you are within Iceland and the European Union we ship via Iceland Post's trackable service, which will get transferred to your country's national postal service upon entry, and would generally require you to pick up the package at your local post office. Please allow 1-2 business days for processing and 3-8 business days for delivery.

For orders outside of Iceland and the European Union, we ship via FedEx 2-day courier service. Please allow 1-2 business days for processing and 2-3 business days for delivery.

Inbound VAT and Import Duties

We will include the original sales receipt and order value in the customs declaration. You are liable to pay any inbound duties and taxes which your local customs authority deems appropriate.

Return Policy

Aurum is committed to the quality of our products and the satisfaction of our customers. We will gladly accept the return of unused or faulty items. With the original receipt you may return for a full refund, in the original form of payment, within 30 days of your purchase date. Any shipping fees that you paid on the original order are final and will not be refunded.

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